Thank you for your interest in the CodeSnippitsPro system. Supporting our products and services has always been our highest priority. The basic CodeSnippitsPro system usually requires little to no support and most answers can be found in the readme.htm file included with the CodeSnippitsPro system. However, from time to time a new issue or feature request comes up and it is always easiest to address them here.

If you still have trouble with your CodeSnippitsPro system after reviewing the readme.htm file and this support section, please contact us through our Feedback form selecting support request. One of our representatives will review your information and respond as quick as possible.

General Information

• System Requirements
• Are RSS Feeds cached?
• The left navigation loads slowly when using Right Context Menu
• The Right Context Menu does not work when using dynamic loading of the left navigation
• I typed the wrong name for my Bookmark Folder, how can I update it?
• How can I update the default bookmarks and RSS Feeds created for each new user?
• I've added new snippits to the system but they are not included within the search of the CodeSnippitsPro system.
• How can I import my existing CodeSnippits config.xml and snippits.xml information?

Installation

• Full Text Indexing Failed during installation
• The Stored Procedure spSearchByFullTextKeyword Failed during installation
• How can we install support for Full Text searching later
• How do we schedule incremental population of the Full Text catalog?
• How can I install the Google Search?
• How can I disable the Google Search?
• Can I customize the logo, slogan and common links at the top of the page?
• Setup Email Alerts

Usage

• Customizing the appearance of CodeSnippitsPro
• Managing your profile
• Managing Users
• Adding RSS Feeds
• Snippit Categories
• Working with Code Snippits
• Revision History and restoring previous versions
• Searching Snippits
• Bookmark Folders
• Managing Bookmarks

Security

• How can I update my Connection String password in the web.config
• How can I encrypt the user passwords within the database?
• How can people not registered within my CodeSnippitsPro installation view a Code Snippit?
• Configuring user account privileges
• Encryption Utility

File Management

• How can we upload files larger than 5MB into the CodeSnippitsPro system?
• How can CodeSnippitsPro allow indexing and searching of uploaded PDF files?
• I've uploaded new MS Word documents but they are not appearing within the Full Text Index search.

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